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Golfshopcentral.com Order

38special

By 38special
in Instruction and Playing Tips

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Note: This thread is 3841 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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38special Newbie

38special

Posted
Posted
I ordered a couple of training aids (the shot shaper and the crush it) from golfshopcentral.com awhile ago and I haven't received the items or a shipment update. Is that site affiliated with 5SK or this site? I can't seem to locate any contact info for them. If anyone can help it would be appreciated.

Golfingdad Incredible Member

Golfingdad

Posted
Posted

How long ago are you talking about?  I placed an order through them (2 dozen kick x balls) several weeks ago and immediately received an oder confirmation, however, I never received an email that they shipped.  They finally arrived last Wednesday.

I imagine it's just a small operation over there.

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  • 3 months later...
Exhaloprez Newbie

Exhaloprez

Posted
Posted

I have the same problem.  I ordered golf balls and every time I contact them they say that I cannot cancel the order and they do not know when I will receive the goods.  I am afraid they are running a scam or just incompetent.


  • 3 months later...
krupa Great Member

krupa

Posted
Posted

I ordered the 5SK DVDs from them 6 weeks ago.  Got an order confirmation almost immediately.  A few days go by and I didn't hear anything so I called them...

1. "Your credit card was declined,"  they said.  To me, that warrants a "there's a problem with your order" email or phone call.

2.  So I called my credit card company and they say they have no record of the charge being attempted; the error is on the retailer's end.

3.  Call back golfshopcentral and they say, "ok, we'll try again in a few days."  Few days!?

4.  So I wait a week, and call back.

5.  GOTO 1

I figured that if they can't run the card correctly, they'll drop the order and so I bought the DVDs from a different online retailer (and got them within a week.)

6 weeks from when I ordered the discs from golfshopcentral, they appeared at my door.  Now I have to pay to return them.

So they didn't completely mess up my order but 6 week delivery times in 2015 -- without ANY communication to the customer -- is ridiculous.  I gave them my patience early on, because I figured they were a small company but that's pushing things.  Hire a part time shipping guy or something, but if nothing else, when the shipping is going to be delayed, they have GOT to notify the customer.

"No man goes round boasting of his vices,” he said, “except golfers." 

-- Det. Elk in The Twister by Edgar Wallace

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Note: This thread is 3841 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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