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Posted

I was really excited, as I'm going golfing for the first time this year tomorrow. Upon unpacking the club I noticed 2 fairly big chips on the white paint, as-well as a few other black dots/chips.

It's not a huge issue, but I'm the type of person who takes pride in keeping things I have in tip top shape. I dunno what to do. I live in Canada up north, so if I sent it back I would be out of a club for at least a month.

Do you think I'm making a mountain out if a mole hill? Or should I just bite the bullet and send it back? I mean the club was not cheap @ $200US.

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Posted

I would send it back, no question.

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Posted

Was the head and grip still wrapped when you received it?  If not, I'd send it back, as it was probably used and returned.  If you're paying for a new club you should receive a new club.

Joe Paradiso

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Posted


Originally Posted by q7w

Do you think I'm making a mountain out if a mole hill?



Not at all. I have bought several used clubs that had no chips on them and If i got a new club that was dinged up Id be on the phone yelling at someone demanding they pay for an overnite of a new one.

Secondly paint for a club is kind of like a buffer. When it is intact it does a very good job keeping water and humidity out. When there is a hole, id does the opposite and can actually trap moisture and humidity under the paint causing rust. You dont want a $200 dollar club to only last you a few seasons so send her back and get one that aint broke.

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Posted

You paid good $$ for the product (assuming that it was supposed to be new as it was not stated); if the defects you describe fall short of your expectations, then you need to call Golfsmith.  Perhaps a few pics could be sent to bolster your claim, and together with your explanation of wanting to use it very soon plus your concern of a lengthy exchange process, you might able to receive a credit adjustment and just keep the club.

You can always ask...


Posted


Originally Posted by NI4NI

You paid good $$ for the product (assuming that it was supposed to be new as it was not stated); if the defects you describe fall short of your expectations, then you need to call Golfsmith.  Perhaps a few pics could be sent to bolster your claim, and together with your explanation of wanting to use it very soon plus your concern of a lengthy exchange process, you might able to receive a credit adjustment and just keep the club.

You can always ask...


Yeah, good point

It never hurts to ask

Thanks for all the replies,as I think I will be sending it back. As it was NEW, not USED.

taylormade.gif - Taylor Made R11 Driver, 9*
taylormade.gif - Burner 2.0" 4-AW Steel
vokey.gif - Vokey 56*, 60*, 64*
odyssey.gif - Odyssey ProType PT 82

titleist.gif - Pro-V1  taylormade.gif - TMX Stand Bag

Note: This thread is 5462 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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