Bad experience at a local CC plus attaboy for golf18.

[Valleygolfer]

Golf18 has great rates. I have wanted to use them but the times they are allotted do not work for me now. I would have used the hell out of them over the summer if had known about it sooner.

[newtogolf]

As someone that owns a service business I get chills down my back when I read such posts.  In this day of computers, smart phones and e-mail no one should HAVE to print a receipt.  She could have called golf18, or accepted the e-mail receipt you offered her on your phone.  You could have even forwarded it to her e-mail address to print.

I don't get businesses and people that behave this way.  If she worked for me she'd be fired immediately and you'd receive two free rounds for you and your friend.

[caniac6]

I used to be a member at a private country club. I loved the old style course, but the pro had a very elitist attitude. On occasion I would play a local semi private course that was very accomidating, and treated me better than I was treated where I was a member.I ended up leaving the private club, and joining the semi private club. I am still recieving treatment like I am the most important member, as does everyone that walks into the pro shop. I really don't understand people that have an attitude that implies that you should feel lucky to get to play our course, get in a buisness like golf. People play golf to have fun, and good or bad treatment in the pro shop can go a long way to players enjoying their day. I know that I have played courses that are inferior just because the staff is much frendlier than at other courses.

[slodsm]

caniac I know exactly what you're talking about. There is a course very close to me that is extremely nice and has a clubhouse that makes you want to just hang out there when you're not even playing but the staff is what sells it. I have never been treated better at a golf course, ever. I only play there probably once a month but every time I walk in the pro shop they make you feel like you come in daily and drop a fortune buying rounds for everyone. Even the cart girls are above and beyond what you'd expect in courtesy. It's at the top of my list to join right now when my membership at this other local course is up. based solely on customer service.