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Cracked Taylormade M2 3 wood

mr47930

By mr47930
in Clubs, Grips, Shafts, Fitting

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Note: This thread is 2487 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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mr47930 Member

mr47930

Posted
Posted

Cracked the face of my 2017 Taylormade M2 3 wood. Called TM customer service and they said I have to take it back to where I bought it and let the club pro deal with the return. I just dropped it off at my local pro shop so we'll see what they say. 

Anyone ever have TM replace their clubs due to a break? Was hoping for a quick turnaround due to a golf trip coming up in a few weeks. 

My Bag
Driver:  :tmade: M4,  3-Wood: :tmade: M2,  5-Wood  :tmade:  M3 

Irons: :titleist: 716 AP1 4-PW X-100 shafts

Wedges: :titleist: Vokey SM6 Jet black 50º, 54º & 58º

Putter: :tmade: Spider

Ball: :titleist: ProV1X

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JxQx Dedicated Member

JxQx

Posted
Posted
1 hour ago, mr47930 said:

Cracked the face of my 2017 Taylormade M2 3 wood. Called TM customer service and they said I have to take it back to where I bought it and let the club pro deal with the return. I just dropped it off at my local pro shop so we'll see what they say. 

Anyone ever have TM replace their clubs due to a break? Was hoping for a quick turnaround due to a golf trip coming up in a few weeks. 

Yeah, I had a R9 that was replaced after the face cracked.

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mr47930 Member

mr47930

Posted
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11 minutes ago, JxQx said:

Yeah, I had a R9 that was replaced after the face cracked.

Did you have to go through the same process? I've read of others working the issue themselves directly with TM customer service. I was a little confused as to why I had to take it back to my club pro, maybe its a standard thing who knows. 

About how long did it take? I'd hate to go on my upcomming golf trip without a 3 wood. 

My Bag
Driver:  :tmade: M4,  3-Wood: :tmade: M2,  5-Wood  :tmade:  M3 

Irons: :titleist: 716 AP1 4-PW X-100 shafts

Wedges: :titleist: Vokey SM6 Jet black 50º, 54º & 58º

Putter: :tmade: Spider

Ball: :titleist: ProV1X

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criley4way Dedicated Member

criley4way

Posted
Posted

I cracked an M1 2016 and they replaced it with a new M1 2017. It took about 2 weeks. Most companies are pretty good about replacing cracked clubs. but an R9 is pushing 10 years old so they might just say you got good use out of it.

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JxQx Dedicated Member

JxQx

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Posted

Yeah I followed the same process.

I'm not really sure, it was like 10 years ago. I think it was a couple weeks. I assume they have to get the club back, evaluate it, then ship the new one out. So it depends how quick the shipping and turn around is.

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mr47930 Member

mr47930

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36 minutes ago, criley4way said:

I cracked an M1 2016 and they replaced it with a new M1 2017. It took about 2 weeks. Most companies are pretty good about replacing cracked clubs. but an R9 is pushing 10 years old so they might just say you got good use out of it.

I think you’re confusing me with one of the other replies. I had an M2 that I just bought brand new a year ago.

My Bag
Driver:  :tmade: M4,  3-Wood: :tmade: M2,  5-Wood  :tmade:  M3 

Irons: :titleist: 716 AP1 4-PW X-100 shafts

Wedges: :titleist: Vokey SM6 Jet black 50º, 54º & 58º

Putter: :tmade: Spider

Ball: :titleist: ProV1X

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mr47930 Member

mr47930

Posted
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Posted (edited)

The pro at my local club just called and said he spoke with Taylormade and they're going to replace the M2 3 wood with a brand new M4! Should be here in a week. Pretty happy with how this all turned out so far. 

Edited by mr47930

My Bag
Driver:  :tmade: M4,  3-Wood: :tmade: M2,  5-Wood  :tmade:  M3 

Irons: :titleist: 716 AP1 4-PW X-100 shafts

Wedges: :titleist: Vokey SM6 Jet black 50º, 54º & 58º

Putter: :tmade: Spider

Ball: :titleist: ProV1X

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shanksalot Great Member

shanksalot

Posted
Posted

I had a set of TM irons that had a badge on the back of the club. The badge kept coming off and I took it to our local golf shop and they got the club replaced. However it kept happening and the following year at a demo day I talked to the TM representative and he had TM replace them with a set of next years irons free of charge. That really impressed me about TM. Glad you got the same response. 


colin007 Incredible Member

colin007

Posted
Posted

Years ago I had a TM 3 wood that I caved in the face, took it to Golf Galaxy and they sent it to TM and they sent me a brand new one free

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Colin P.

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Note: This thread is 2487 days old. We appreciate that you found this thread instead of starting a new one, but if you plan to post here please make sure it's still relevant. If not, please start a new topic. Thank you!

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