Pure Ball Striker Training Aid

[cold]

I ordered one last Tuesday and haven't heard anything back yet... and the folks there are mia.

Anyone else having issues?

[Gioguy21]

Yea actually i'm pretty pissed/livid. i ordered mine on the 16th of january. they accepted payment then never heard from. i've emailed jeff twice saying in my last email that i was giving him another week before either getting my money back or notifying someone. for such great customer service they've been known to have, at this point i wouldn't recommend anyone to them. **Note** still no reply btw.

[iacas]

Originally Posted by Gioguy21

Yea actually i'm pretty pissed/livid. i ordered mine on the 16th of january. they accepted payment then never heard from. i've emailed jeff twice saying in my last email that i was giving him another week before either getting my money back or notifying someone. for such great customer service they've been known to have, at this point i wouldn't recommend anyone to them. **Note** still no reply btw.

I'm going to follow up with Jeff to see what's up.

[Gioguy21]

Thanks Erik, I really appreciate it

[Deryck Griffith]

Originally Posted by iacas

Quote:

Originally Posted by Gioguy21

Yea actually i'm pretty pissed/livid. i ordered mine on the 16th of january. they accepted payment then never heard from. i've emailed jeff twice saying in my last email that i was giving him another week before either getting my money back or notifying someone. for such great customer service they've been known to have, at this point i wouldn't recommend anyone to them. **Note** still no reply btw.

I'm going to follow up with Jeff to see what's up.

I am also having the same issues.  I'm not "pissed" but more anxious to get the darn thing and try it out.

Thanks Erik.

[sonicblue]

Add me to the list.  Ordered February 1st, no item, no status update, no nothing.

[colin007]

good explanations - i was having trouble thinking that i had to add pressure to the PBS, and not the other way around, where the lagging clubhead puts pressure on the PBS.

[wrx_junki]

If anyone wants to buy one or both of mine. Feel free to PM me. Never got around to actually using it since it's way too cold.

[GolfAddict602]

Maybe they went out of business. I ordered mine well over 2 weeks ago, and got a response that they were going to look into it..that was the last I heard. Pretty ridiculous. I will definitely follow through with my PAYPAL complaint. I know its only 20 bucks but WTF?

[iacas]

Originally Posted by GolfAddict602

Maybe they went out of business. I ordered mine well over 2 weeks ago, and got a response that they were going to look into it..that was the last I heard. Pretty ridiculous. I will definitely follow through with my PAYPAL complaint. I know its only 20 bucks but WTF?

He's not out of business. He just posted on Facebook the other day and has ignored two messages I've sent him.

At this point I'm sad to say that I recommend others do the same as well.

I saw similar complaints on other forums, but they were years old and I thought perhaps the operation had been cleaned up. Apparently it has not.

That's unfortunate. I hope you can get your money refunded and I apologize for any part I had in your decision to purchase.

[Deryck Griffith]

Originally Posted by iacas

Quote:

Originally Posted by GolfAddict602

Maybe they went out of business. I ordered mine well over 2 weeks ago, and got a response that they were going to look into it..that was the last I heard. Pretty ridiculous. I will definitely follow through with my PAYPAL complaint. I know its only 20 bucks but WTF?

He's not out of business. He just posted on Facebook the other day and has ignored two messages I've sent him.

At this point I'm sad to say that I recommend others do the same as well.

I saw similar complaints on other forums, but they were years old and I thought perhaps the operation had been cleaned up. Apparently it has not.

That's unfortunate. I hope you can get your money refunded and I apologize for any part I had in your decision to purchase.

That is indeed unfortunate.  Howvever, you shouldn't have to apologize for someone else's poor customer service!

Thanks for the follow up.

[596]

I orderd mine on January 25th.  Immediately got an email saying my card was charged and listing the order information.  I've not heard a word since, nor have I received my order.   I figure my few bucks are history : (

[jamo]

This is too bad, I was thinking of ordering one.

[Alohaed]

Wow, I ordered mine on Feb 4th and still haven't received anything. I Email and called them today. If I hear nothing tomorrow, I will also contact paypal.

[GolfAddict602]

I did get an email that he shipped it a week prior to my email...still never got it...ignored me ever since

[Rexmaster]

Same here.

Ordered mine on Jan 16. According to Jeff, the order was sent out in the same week.

However, I did not received it yet. I emailed him for tracking, but no response at all.

I'm going to wait another week, then time to call paypal for resolution.

[Alohaed]

I already Emailed PayPal, with an explanation of what happened, requesting a refund. I also told them of the many others having the same problem. And once I hear back from PayPal, I will also report pureballstriker.com to the BBB. I suggest anyone else who hasn't received their purchase to do  the same.

[Gioguy21]

Dispute/Resolution is in the system through paypal. I wouldn't wait for any chance of getting service. At this point I would strongly recommend against Jeff and his organization that sells the Pure Ball Striker.