Originally Posted by Stretch
Interesting concept. What sort of filters do you have to weed out malicious and/or nuisance reviews?
Or the fake positive ones?
Hi Stretch & Phil,
Great questions. Here is what we have done to minimize such activity:
1) All reviews require an account with a validated e-mail address, and no account can review the same pro twice.
2) We are reviewing every review that is posted and looking at the other reviews for the same pro as well when doing so.
3) Pro's that suspect a review is fake can report that review for us to look into further with the reason why they believe it is, and
4) Any golfer can do the same if they believe a review does not meet our review guidelines.
Obviously it is not possible to catch every thing but between these things and giving the Pro the ability to respond to their reviews we believe we have a good starting off point. So far the vast majority of our reviews have been positive but it is still early.
Thanks for the questions and I hope you'll both give it a try.