i20 Iron Problem

[cipher]

S55 and i25 irons are the same "foggy chrome" finish as the i20 irons.

I have not heard of any problems with the i25 and s55 irons, so I am sure they are just fine going forward.

[mvmac]

I have not heard of any problems with the i25 and s55 irons, so I am sure they are just fine going forward.

BTW someone from PING will be contacting you

[cipher]

BTW someone from PING will be contacting you

Thanks for doing that, but it is not necessary at all.  I am a happy customer overall. I just wanted to see if maybe it was something that I was doing wrong in handling them. The only thing I would ask is that they replace any irons that it would happen to on my new s55's, but I really am not even worried about that happening.

[Brad Heath]

I have the same problem as the image posted on my 6 iron - I25 - 2 months old.  All the other irons look fine, the bubbling around the front edge on toe of the club.  I was wondering if I had caused it myself but after looking at these photos I will be taking it back to be replaced

[WillyE]

Sent an email to PiNG asking them about the bubbling problem. I haven't heard back from their customer service but I'm giving them this week and then if I don't hear from them I'll re send an email. It will have been two weeks. I don't think it unreasonable to expect them to get back to me. But if I am being unreasonable, Someone please tell me as much! Thanks.

[Brad Heath]

Got my full set of I25's  replaced - 3 - LW - only bubbling on one club and perhaps a hint of it starting on another.

[cipher]

Got my full set of I25's  replaced - 3 - LW - only bubbling on one club and perhaps a hint of it starting on another.

Same with my i20s the first time.  The second time I just replaced the ones I needed to that were bubbling.  So far so good on my s55 irons.

[Golfingdad]

Same with my i20s the first time.  The second time I just replaced the ones I needed to that were bubbling.  So far so good on my s55 irons.

Went back through the pics in this thread.  Add to that the info from the PGA show, and now I really want a new set of S55's and some Glide wedges.

[cipher]

Went back through the pics in this thread.  Add to that the info from the PGA show, and now I really want a new set of S55's and some Glide wedges.

[Cooky]

Hi,

I have a set of i20's purchased in Feb. 2012.

I have had problems with the CTP weights falling off the gap wedge twice and once off the PW.

Have also had problems with ferrules lifting on around 4 or 5 clubs.

The whole set and odd irons have been back to Ping for repair around 4 times in total, which they have done free of charge.

My issue is that irons from a quality company like Ping should not fail to this extent.

They were purchased at a Ping demo day a long way from where I live so not possible to return them there, I have used a local Ping dealer.

I have contacted Ping Europe, several times, who will not do anything other than keep repairing them.

Has anybody experienced similar problems and what did Ping do about it.

Does anybody have an email address for a senior customer service person at the Ping HQ in the U.S.

Thanks

Dave

[Bad storm]

[IMG] [/IMG]these are m i20 irons I am sending back to Ping

[Bad storm]

Hi, I have a set of i20's purchased in Feb. 2012. I have had problems with the CTP weights falling off the gap wedge twice and once off the PW. Have also had problems with ferrules lifting on around 4 or 5 clubs. The whole set and odd irons have been back to Ping for repair around 4 times in total, which they have done free of charge. My issue is that irons from a quality company like Ping should not fail to this extent. They were purchased at a Ping demo day a long way from where I live so not possible to return them there, I have used a local Ping dealer. I have contacted Ping Europe, several times, who will not do anything other than keep repairing them. Has anybody experienced similar problems and what did Ping do about it. Does anybody have an email address for a senior customer service person at the Ping HQ in the U.S. Thanks Dave