When you received your "cracked" replacement was it at the store, and was it still in it's shipping container/box?
Or did they simply, after some time had passed, hand you a another club (no shipping box) with the same problems?
I don't want to sound accusatory, but this situation raises my eyebrows. Even the best retailers in the world (not necessarily golf stuff) have been known to be nefarious when it comes to replacing inferior goods. In my personal experience, I had to replace my newly purchased iPhone 6 three times because of screen distortions (a noticeable and large dark spot in the display). But the Apple store insisted it wasn't a problem despite my objections and their explicit recognition that there was a dark spot. It's cheaper to fight the customer than replace an expensive product because there's really nothing to lose for them trying to do so.
Good luck, and I sincerely hope you get this problem solved to your satisfaction.
Reed played well, tons of tough holes on this monster but he prevailed, I thought he would to be honest. Rickie has closed out on some tough courses before, the Players and Wells Fargo, but Reed's irons striking and putting held up. I loved the interview at the end when he admitted his nerves kicked in and he fell back into some bad habits. 26 years old with 5 PGA wins. Has won every year starting back to 2013. I wouldn't be surprised if he end up with 7-10 wins before his career was over, he has a lot of game.