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My irons keep breaking

paulflannagan
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paulflannagan Member

paulflannagan

Posted
Posted

Hi all, first time posting. Basically looking some advice. 

Bought a new set of wilson staff irons 2 years ago after being custom fitted for them in the local American Golf store. 

About a month after i got them, the head flew off the 4 iron upon striking the ball from the fairway. Returned it to get repaired. 

A few months later the exact same thing happened the same club. The store arranged for the whole set to get sent off to be checked. 

Then just on Saturday past, the same thing happened to my pitching wedge. I returned to store yet again and they've sent the whole set off again. 

My issue is that I've got zero confidence in the clubs. What can i do in this situation? I'm not in the position of splashing out on a whole new set of irons. 

Any advice would be greatly appreciated. 

  • Upvote 1

bkuehn1952 Incredible Member

bkuehn1952

Posted
Posted

Graphite or steel shafts?

Did the shaft actually break or did the head become loose and slip off?

Where did the shaft break (if it actually broke)?  Where the shaft enters the club head?

Brian Kuehn

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newtogolf Incredible Member

newtogolf

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How the clubs broke is important as @bkuehn1952 points out, did the head fly off or did the shaft break.  If the head just flew off, it could be how you stored the clubs caused the clubs to expand and contract which compromised the adhesive used to hold the club head on.  

Joe Paradiso

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paulflannagan Member

paulflannagan

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The steel shafts actually broke. Between the black 'collar' and the club head itself. So there was about an inch or 2 if the shaft still inside the club head.


Valleygolfer Super Member

Valleygolfer

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Have you ever dropped the clubs or had them fall of a carriage?

"My ball is on top of a rock in the hazard, do I get some sort of relief?"

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chilepepper Great Member

chilepepper

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38 minutes ago, Valleygolfer said:

Have you ever dropped the clubs or had them fall of a carriage?

Or slammed them into the ground or a tree? Helicoptered your clubs ? Hit roots or rocks

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SavvySwede Great Member

SavvySwede

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4 hours ago, paulflannagan said:

The steel shafts actually broke. Between the black 'collar' and the club head itself. So there was about an inch or 2 if the shaft still inside the club head.

That's the most common breaking point. The edge of the hosel can pinch the shaft a little if installed improperly and it will wear out quickly. A steep angle of attack and deep divots with the irons will make things worse.

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newtogolf Incredible Member

newtogolf

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Sounds like a factory defect unless you play on courses with really hard ground and take huge divots.  

Joe Paradiso

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paulflannagan Member

paulflannagan

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Absolutely don't have any bad temper. It's a pet hate of mine. 

Each time they've broken, I've been in the fairway and i don't take a divot. I'm more of a 'sweeper'. 

I'm just frustrated as there's no obvious explanation and I'm left without my clubs for the next few weeks. 


bkuehn1952 Incredible Member

bkuehn1952

Posted
Posted
9 hours ago, paulflannagan said:

I'm just frustrated as there's no obvious explanation and I'm left without my clubs for the next few weeks. 

I agree, going "clubless" for any extended period of time is tough, especially at the start of summer.  Since there is no pattern, it probably is a manufacturer's defect.  Either a bad batch of shafts or the shafts were improperly inserted into the hosel/socket. 

At least when the clubs come back, it will be a bit like Christmas in June.

Brian Kuehn

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Valleygolfer Super Member

Valleygolfer

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Posted
10 hours ago, paulflannagan said:

Absolutely don't have any bad temper. It's a pet hate of mine. 

Each time they've broken, I've been in the fairway and i don't take a divot. I'm more of a 'sweeper'. 

I'm just frustrated as there's no obvious explanation and I'm left without my clubs for the next few weeks. 

That will teach you not to buy Chinese made clubs at a store with the name "America" in it... :-P

"My ball is on top of a rock in the hazard, do I get some sort of relief?"

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paulflannagan Member

paulflannagan

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Thanks for the replies. What I'm thinking is what do I do going forward?

Do I just accept that I might break a club every now and then?

As for buying from a store with the word 'american' in it, American Golf and Nevada Bobs seem to be the two biggest golfing goods chains in the UK. Should I be avoiding these places?


Valleygolfer Super Member

Valleygolfer

Posted
Posted
3 hours ago, paulflannagan said:

Thanks for the replies. What I'm thinking is what do I do going forward?

Do I just accept that I might break a club every now and then?

As for buying from a store with the word 'american' in it, American Golf and Nevada Bobs seem to be the two biggest golfing goods chains in the UK. Should I be avoiding these places?

Haha no, I was just being facetious.

"My ball is on top of a rock in the hazard, do I get some sort of relief?"

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paulflannagan Member

paulflannagan

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Yeah, i thought that. Actually just got a phone call from the store. They're refunding me the full amount that i paid 2 years ago and I've to call into store to have a look at new clubs. 

Really impressed by this. They're going to resolve the issue with Wilson Staff themselves. 

 

  • Upvote 2

mcanadiens Super Member

mcanadiens

Posted
Posted
47 minutes ago, paulflannagan said:

Yeah, i thought that. Actually just got a phone call from the store. They're refunding me the full amount that i paid 2 years ago and I've to call into store to have a look at new clubs. 

Really impressed by this. They're going to resolve the issue with Wilson Staff themselves. 

 

Nice. Glad to hear the store will do that for you.

Have to admit, it is a bit funny to an American that a leading golf retailer in the UK would call itself American Golf.

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Valleygolfer Super Member

Valleygolfer

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6 hours ago, mcanadiens said:

Nice. Glad to hear the store will do that for you.

Have to admit, it is a bit funny to an American that a leading golf retailer in the UK would call itself American Golf.

That's what I thought. I would have been surprised to see those stores there...

"My ball is on top of a rock in the hazard, do I get some sort of relief?"

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70sSanO Great Member

70sSanO

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On 6/2/2016 at 5:01 AM, paulflannagan said:

Yeah, i thought that. Actually just got a phone call from the store. They're refunding me the full amount that i paid 2 years ago and I've to call into store to have a look at new clubs. 

Really impressed by this. They're going to resolve the issue with Wilson Staff themselves. 

 

Well I guess it really is Christmas in June.

Now the quest begins for that next set of irons.

Have fun!

John

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Buckeyebowman Super Member

Buckeyebowman

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On 6/2/2016 at 8:01 AM, paulflannagan said:

Yeah, i thought that. Actually just got a phone call from the store. They're refunding me the full amount that i paid 2 years ago and I've to call into store to have a look at new clubs. 

Really impressed by this. They're going to resolve the issue with Wilson Staff themselves. 

 

Good for you! And good for them, as well. It's nice to see a retailer take customer satisfaction seriously.

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