What's your experience with USPS/UPS/FedEx deliveries?

[nevets88]

For those without a doorman or someone who is at home during delivery hours, have you ever had a package get stolen? Or gotten a delivery well past the tracking estimate? Just wondering how prevalent items are taken off a customer's front door. It amazes me how all these packages sit in front of someone's house and not get stolen.

[iacas]

2 minutes ago, nevets88 said:

For those without a doorman or someone who is at home during delivery hours, have you ever had a package get stolen? Or gotten a delivery well past the tracking estimate? Just wondering how prevalent items are taken off a customer's front door. It amazes me how all these packages sit in front of someone's house and not get stolen.

Why?

I could probably leave my doors unlocked and it'd be fine.

I also track my packages and I'm aware of when they'll be delivered. I take some basic precautions to try to be around when they're delivered or around the right time.

For awhile the UPS guy would walk up with a pre-filled out door tag and stick it on my door, even as I watched him from my office. That didn't last too long.

Of course, I live in the suburbs (of Erie). You live near New York City.

[Patch]

Never had a package stolen off my front porch. Had them delivered to the wrong house a few times.

I do have a personal opinion on just one of those companies. Fed-X sucks, and nothing will ever change my mind. 

[Hardspoon]

I've never had anything stolen off my porch, even living in Philadelphia.

I've had bad experiences with USPS, so I try to stick with FedEx and UPS if possible.

[boogielicious]

I've never had anything stolen. I use USPS for deliveries and they have been very good except one incident where the package opened in shipment and the contents lost.

UPS has not been good for me. Twice we had shipments lost in transit coming to my home. Another time, Golfsmith ordered a 3W for me and the package went on a merry, cross-country back and forth trip for three weeks. The GS manager got so exasperated, he reordered it. It came two days later and he have me a box of ProV1s. The original package never came.

FedEx hasn't been too bad. Neither has Amazon.

[nevets88]

I left my bike locked in front of my apartment (very safe neighborhood) once overnight, forgot to bring it in. In the morning, computer, seat, bag, bell were gone. It's the foot traffic, there is plenty of it. I walk by brownstones and walk-ups and see packages left in front and sometimes ask the delivery guy, they all say no problems, maybe I'm just too cynical.

[newtogolf]

My wife and I order things frequently and have packages delivered via UPS, FedEx and USPS on almost a daily basis.  

I've never had anything stolen from my front door but I do have security cameras and dogs to alert me when someone comes close to my front door.  

FedEx has on two occasions delivered a package to the wrong address.  UPS has yet to make a mistake but it's always the same guy that delivers to us and we give him a tip around the holidays, same goes for our USPS delivery woman.  

[carpediem4300]

All my packages are left at my front door in a concealed-ish porch area, I live in a village with little to no foot traffic and you cant see it from the pavement anyways

For the most part i get stuff delivered to work so i can have it sooner than waiting till i get home, even though its a 2 minute drive to my house

[David in FL]

I get at least one delivery a month.  I've never had a package stolen.  I don't have a real preference between FedEx/UPS/USPS.  They all work for me.  I also track everything.

[Vinny Cap]

They all have been good to me.  USPS is the best as my mail lady is great.  I have had 2 Fed deliveries delivered to the wrong house that I had to go get.  I dont like Amazon as they keep dropping my neighbors packages off at my house so I have to go deliver them for them... well its actually the guy delivering them who apparently cant read the numbers on the mailbox...

[Valleygolfer]

Honestly no problems like stealing but I hate hate hate the USPS AND UPS right now. I live in a rural area and UPS requires a physical address to deliver, however they drop all packages off at the PS office for finally delivery. Then the post office rejects the address because they do not have my address on their data base and will not put it in either. Then they mark it undeliverable and send it back...It's madness.

[RandallT]

My wife is addicted to Amazon Prime, and we get at least a couple boxes on our front patio every week- never had an issue here. With that said, I recently sent a small box of old Halloween decorations to my step-daughter who lives in an apartment just off campus of Ohio State University in Columbus, OH. USPS said they delivered it to her doorstep, but she never saw it.

We also sent her one of the big tins of popcorn a few weeks ago, and there was no issue with that being left at her doorstep. Her apartment is one where you have to walk up a metal stairway outside, and the door is right at the top of the stairway- so anyone can see a package sitting up there. 

If I were a mail thief, I'd have much preferred the popcorn to the crappy old Halloween decor.

[jkelley9]

I don't believe I've ever had anything stolen, and we get packages all the freaking time.

I'm dealing with FedEx right now for an extremely important, expensive package (brand new TV...) that requires delivery signature (which is good). But the frustrating part is actually getting them to deliver the ****ing thing when I'm actually home, and not man-handle the crap out of the TV over and over.

Apparently, you have to jump through ALL of the hoops on making an account on their site, paying $5, putting in all your info, scheduling the delivery and even getting a CONFIRMATION EMAIL saying that the package "will now be delivered in your specified window...." only for them to then later email you saying "Nope, sorry, we don't do that for home addresses..." Are you kidding me? Is your system not robust enough to look at my freaking address which is registered as a residential address and not make me go through all the freaking hoops?

Not only that, the same exact thing goes for choosing to hold it at a FedEx location for pickup. Apparently I have to contact the seller to set that up on their end... After jumping through every single hoop mentioned above.

Unbelievably frustrated right now.

[iacas]

It occurs to me that my biggest problem is actually the few times they deliver to the door beside my garage door instead of to my front door (I live on a corner).

The door by the garage can get rained or snowed on.

[saevel25]

I've lived in two apartments complexes and had packages sit Infront of my door and never had one stolen. 

I really never had issue with any of the major delivery companies. They are consistently on time and the packages are in good condition.

[JxQx]

I haven't had any real issues. The only shipper I've had problems with is USPS. I don't think I have every received a package on time from them so I refuse to use them when possible, FedEX and UPS on the other hand have been great.

[jkelley9]

1 hour ago, iacas said:

It occurs to me that my biggest problem is actually the few times they deliver to the door beside my garage door instead of to my front door (I live on a corner).

The door by the garage can get rained or snowed on.

Lol yea we have had this problem too. The way I see it, the poor delivery guys that have to constantly make deliveries to our house (we are Prime members and take advantage of it... a LOT) is probably a little more tired those days and I cut him/her some slack. 

Oddly enough, the USPS delivery woman (who we really like) ran into our garage door delivering a package and now the federal government is buying us a new garage door... haha. I was almost going to let it slide but it did do enough damage that the panel is compromised and will surely buckle soon, but they handled it all themselves and called me and told them to get 2 quotes and send them in and they'll promptly write me a check :) So I guess I couldn't say no! I was really impressed with how they handled it, really. Especially since it's a government agency.

[Groucho Valentine]

Ive never had a issue with any of those services or had a package stolen. I have had issues with DHL though. Depending on the delivery person, they won't leave packages if the person named on the package doesn't sign, so I've had to drive 40 minutes to a regional distro center because some turd sandwich wouldnt let me sign a package for my wife.