Okay. I'll give this a try during tomorrow's round. I don't remember ever connecting it to my phone to start it up before. I'm confused about why the rounds were able to be stored in the device but how I started the round affected their upload, but I don't expect anyone here to tell me why their software does what it does.
The way I had (I think since I first bought it) used it in the past was to power it on when I walked to the first tee, tag my shots, and connect to the computer after the round to upload, edit, and sign. For the first four years or so I used it, I think this was working fine. If there's been a change in what works, an alert from them would have been nice.
and now for something stranger: when the device/phone are paired and I check in the app, there is a listing of one round on the device. That's exciting, maybe my round data still lives somewhere...
It was an amazing trip with lifelong memories made. Thank you to all who came out to this and made it happen. As @saevel25mentioned the weather was incredible for the week. It was as good as I hoped for. We played the black and blue combo tees on the final day which was fitting as we were pretty beat up by that point. I have wanted to plan a trip like this for a long time, and I am so glad we were able to make it a reality.
@Shindig you probably lost your rounds.
When it works that’s what you do, yes.
As for what the stuff does there are manuals and stuff. You can use a LIVE device live, editing as you go, or record the round and upload on your phone later (when that works).
Well, I tried anyway and made some progress. I was able to connect the app to my phone, so that's a step in the right direction.
It said there was a round on there, and allowed me to retrieve it. It looked like it was retrieving two rounds (which would match the number of yet-uploaded-but-recorded ones). But they're not on the GG site or in the app. The device (via phone) says no rounds on it. But I was able to, in settings > support "upload log files." I'm not sure what that is, but there were two of them.
I'll check back for not-signed rounds when/if I see something different.
A quick thought: do I need to connect it to my phone before a round now to get it to save something? It has a "play golf" option but I assumed that was for manual tagging.