Jump to content
IGNORED

Another "Tipping" Story

Patch

By Patch,
in Golf Talk

 Share

Recommended Posts

Patch Incredible Member

Patch

Just by chance yesterday I went into a golf store. My wife was checking out a second hand store, and the golf store was near by. 

I was not shopping for anything particular. Just looking at stuff, sometimes drooling a little. 

A young man was in there getting a club fitting of sorts. The store clerk/pro had him swinging a club on a lie board. 

Several minutes later, the customer was done, shook the clerk's/pro's hand, started to leave.

The clerk/pro then proceeded to stop the customer, and tell him that in golf, it is customary to tip your pro $20. The customer looked dumb founded and pointed to a sign that read "free club fitting-no purchase necessary". A little.more conversation ensued, and the customer walked out, probably never to return again. 

I was purchasing a bag of short designer (?) tees, and could hear the clerk/pro complaining to another employee about "cheap bastards" and such. 

I left the store thinking that clerk/pro certainly didn't have much of a future in the golfing business. 

In My Bag:
A whole bunch of Tour Edge golf stuff...... :beer:

Awards, Achievements, and Accolades
1
1
1

Jeremie Boop Super Member

Jeremie Boop

Tipping... in a store? I have to say, I've never heard of such a thing.

KICK THE FLIP!!

In the bag:
:srixon: Z355

:callaway: XR16 3 Wood
:tmade: Aeroburner 19* 3 hybrid
:ping: I e1 irons 4-PW
:vokey: SM5 50, 60
:wilsonstaff: Harmonized Sole Grind 56 and Windy City Putter

Awards, Achievements, and Accolades
1
1
1
1
1

David in FL Incredible Member

David in FL

3 minutes ago, Patch said:

Just by chance yesterday I went into a golf store. My wife was checking out a second hand store, and the golf store was near by. 

I was not shopping for anything particular. Just looking at stuff, sometimes drooling a little. 

A young man was in there getting a club fitting of sorts. The store clerk/pro had him swinging a club on a lie board. 

Several minutes later, the customer was done, shook the clerk's/pro's hand, started to leave.

The clerk/pro then proceeded to stop the customer, and tell him that in golf, it is customary to tip your pro $20. The customer looked dumb founded and pointed to a sign that read "free club fitting-no purchase necessary". A little.more conversation ensued, and the customer walked out, probably never to return again. 

I was purchasing a bag of short designer (?) tees, and could hear the clerk/pro complaining to another employee about "cheap bastards" and such. 

I left the store thinking that clerk/pro certainly didn't have much of a future in the golfing business. 

If this was a national chain store, I can almost guarantee that the “pro” was trying to get a little sumptin’ under the table in complete violation of the company policy.

If it were part of my business unit, I’d want to know about it so I could promote that employee...

...to customer.  

  • Like 1
  • Upvote 1

In David's bag....

Driver: Titleist 910 D-3;  9.5* Diamana Kai'li
3-Wood: Titleist 910F;  15* Diamana Kai'li
Hybrids: Titleist 910H 19* and 21* Diamana Kai'li
Irons: Titleist 695cb 5-Pw
Wedges: Scratch 51-11 TNC grind, Vokey SM-5's;  56-14 F grind and 60-11 K grind
Putter: Scotty Cameron Kombi S
Ball: ProV1

Awards, Achievements, and Accolades
1
1
1
1
1

Patch Incredible Member

Patch

  • Author

Idk if it was a national chain or not. It was called "Pro Golf, or Golf Pro. Something like that.

If my wife had not seen the 2nd hand store, we'd never have stopped in that parking lot to begin with. 

 

In My Bag:
A whole bunch of Tour Edge golf stuff...... :beer:

Awards, Achievements, and Accolades
1
1
1

GoldenEagle Established Member

GoldenEagle

That doesn't sound right at all! Clearly the sign said "free club fitting - no purchase necessary" and the customer took them at their word. Tipping is never "required" at any establishment. Customers of any service choose whether to tip or not.I'm glad the customer refused.

 

 


  • iacas changed the title to Another "Tipping" Story
LightsOut Established Member

LightsOut

This guy is there to establish a relationship with customers and sell clubs. What an epic fail on both accounts.  Instead of disgracefully pandering for a tip, how about giving the customer a business card and telling him to call or stop by any time? And, god forbid, suggest some appropriate clubs and products in various price ranges.  He went from a potential lifelong client to nothing in 10 seconds flat.

  • Upvote 1

In the Bag:

Tour Edge Exotics Driver, 3W, 3H, 4H, 5-PW, Adams Golf 54 and 60 Wedges, Wilson SW, Ray Cook putter.

 

 


mcanadiens Super Member

mcanadiens

On 8/11/2019 at 1:47 PM, Double Mocha Man said:

I could go for a $5 tip from everyone reading this... each time I write a comment.

Darn. Fresh out of fivers. Think I might have a nickel in my pocket. 

I'll leave it on my desk for you to pick up.

Awards, Achievements, and Accolades
1
1
1

DeadMan Incredible Member

DeadMan

Yikes, not a good look. The big-box golf stores (i.e., Golf Galaxy and PGA Tour Superstore) will generally let you hit and even give you a bit of a fitting without buying anything. Pushing a customer towards those stores is not good business. Especially if it's only lie angle and length, because those take like 5 minutes to do.

-- Daniel

In my bag: :callaway: Paradym :callaway: Epic Flash 3.5W (16 degrees)

:callaway: Rogue Pro 3-PW :edel: SMS Wedges - V-Grind (48, 54, 58):edel: Putter

 :aimpoint:

Awards, Achievements, and Accolades
1
1
1
1
1
1
1

Double Mocha Man Super Member

Double Mocha Man

19 minutes ago, mcanadiens said:

Darn. Fresh out of fivers. Think I might have a nickel in my pocket. 

I'll leave it on my desk for you to pick up.

Thanks.  You know the old saying, "If I had a nickel for every nickel tip I got... I'd have a few nickels." 😁

  • Like 1

Shindig Incredible Member

Shindig

What a tragedy for the store.  I echo the sentiment to let management know.  I know part of why Roger Dunn's chain has earned my regular patronage is how well they treated me when I was starting out, ranging from returns to hitting bays (with my awful circa 2006-07 swing) and such.

As for this:

On 8/11/2019 at 10:47 AM, Double Mocha Man said:

I could go for a $5 tip from everyone reading this... each time I write a comment.

You'll get nothing, and like it!

  • Thumbs Up 1

-- Michael | My swing! 

"You think you're Jim Furyk. That's why your phone is never charged." - message from my mother

Driver:  Titleist 915D2.  4-wood:  Titleist 917F2.  Titleist TS2 19 degree hybrid.  Another hybrid in here too.  Irons 5-U, Ping G400.  Wedges negotiable (currently 54 degree Cleveland, 58 degree Titleist) Edel putter. 

Awards, Achievements, and Accolades
1
1
1
1
1
1
1

dennyjones Incredible Member

dennyjones

6 hours ago, Shindig said:

You'll get nothing, and like it!

ha ha...

From the land of perpetual cloudiness.   I'm Denny

Awards, Achievements, and Accolades
1
1
1
1
1

Vinsk Incredible Member

Vinsk

26 minutes ago, dennyjones said:

ha ha...

Don’t you people have homes!?

:ping: G25 Driver Stiff :ping: G20 3W, 5W :ping: S55 4-W (aerotech steel fiber 110g shafts) :ping: Tour Wedges 50*, 54*, 58* :nike: Method Putter Floating clubs: :edel: 54* trapper wedge

Awards, Achievements, and Accolades
1
1

dennyjones Incredible Member

dennyjones

7 minutes ago, Vinsk said:

Don’t you people have homes!?

Ya, but I'm a kept man....It's just a couple hours before my golf lesson.  

From the land of perpetual cloudiness.   I'm Denny

Awards, Achievements, and Accolades
1
1
1
1
1

FlyingAce Great Member

FlyingAce

Customer service is like common sense nowadays...it is not common anymore. I’d let management know about the incident, maybe they’d want to know why they have no business.  Tip or no tip, they are not supposed to talk about a customer infront of other customers. 

 

Awards, Achievements, and Accolades
1
1

Double Mocha Man Super Member

Double Mocha Man

10 hours ago, Shindig said:

What a tragedy for the store.  I echo the sentiment to let management know.  I know part of why Roger Dunn's chain has earned my regular patronage is how well they treated me when I was starting out, ranging from returns to hitting bays (with my awful circa 2006-07 swing) and such.

As for this:

You'll get nothing, and like it!

So far I have one nickel, sitting on the corner of a desk somewhere in Troy, Ohio.


  • Moderator
boogielicious Incredible Member

boogielicious

  • Moderator
4 hours ago, Vinsk said:

Don’t you people have homes!?

The world needs ditch diggers too.

  • Like 1

Scott

Titleist, Edel, Scotty Cameron Putter, Snell - AimPoint - Evolvr - MirrorVision

My Swing Thread

boogielicious - Adjective describing the perfect surf wave

Awards, Achievements, and Accolades
1
1
1
1
1
1

rehmwa Super Member

rehmwa

If I was that customer, I would have cancelled my order right there on the spot.

  • Like 1

Bill - 

Awards, Achievements, and Accolades
1
1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


  • Want to join this community?

    We'd love to have you!

    Sign Up

  • TST Partners

    TourStriker PlaneMate
    Golfer's Journal
    ShotScope
    The Stack System
    FitForGolf
    FlightScope Mevo
    Direct: Mevo, Mevo+, and Pro Package.

    Coupon Codes (save 10-20%): "IACAS" for Mevo/Stack/FitForGolf, "IACASPLUS" for Mevo+/Pro Package, and "THESANDTRAP" for ShotScope. 15% off TourStriker (no code).

  • Posts

    • WillieT
      What'd You Shoot Today?

      By WillieT ·

      26 Nov 24 -  It was not a record breaking round by any means, but rather a simple walking of the back nine today playing TBWB (two ball-worse ball) where the challenge is to play the worse of the two shots played - could be an errant drive from the woods, a tree knocked ball that is 100 yds farther back down the fairway, a nGIR ball as opposed to a GIR….the goal today was to stay no worse than bogie thru nine.  Managed to achieve that goal - bogied 7 holes with one dbl and one par to counter the dbl.  It’s about staying focused and not letting a bad shot or lie derail, but rather be an opportunity. 
    • WillieT
      "5 Minutes Daily" Practice Challenge

      By WillieT ·

      Day 208 (26 Nov 24)- Opted to walk 9 today (was the back nine as they had a huge group going off the front) but instead of it being persimmons and blades, I had the regular gamers but made it a TBWB (two ball-worst ball) round.  This really challenges on several fronts - ball striking to be as consistent as possible, course management from non-optimal lies and keeping your head in it as it can be depressing to nail a shot on line-on target and the second rattles the trees right and it’s over 50 yards back and that’s the one you have to play.  The goal was to be no worse than bogie overall (+9).  Finished the round exactly on the number with some solid recoveries, no penalty strokes and only one 3-putt.  
    • WillieT
      Wordle Daily Puzzle

      By WillieT ·

      Wordle 1,256 X/6* ⬜⬜🟨⬜⬜ ⬜🟩⬜⬜⬜ ⬜🟩⬜⬜⬜ ⬜🟩⬜⬜🟨 ⬜🟩⬜🟨🟩 ⬜🟩🟩🟩🟩 Totally blew it  - first 0’fer in a while - tomorrow’s a new day…
    • DeadMan
      Wordle Daily Puzzle

      By DeadMan ·

      Wordle 1,256 6/6 ⬜⬜⬜🟨⬜ 🟨⬜⬜⬜🟨 🟨🟨🟨🟩⬜ ⬜🟩🟩🟩🟩 ⬜⬜🟨⬜⬜ 🟩🟩🟩🟩🟩
    • boogielicious
      Wordle Daily Puzzle

      By boogielicious ·

      Wordle 1,256 6/6 🟨⬜⬜🟨⬜ 🟨🟨🟨⬜⬜ ⬜🟩🟩🟩🟩 ⬜🟩🟩🟩🟩 ⬜🟩🟩🟩🟩 🟩🟩🟩🟩🟩
×
×
  • Create New...

Important Information

Welcome to TST! Signing up is free, and you'll see fewer ads and can talk with fellow golf enthusiasts! By using TST, you agree to our Terms of Use, our Privacy Policy, and our Guidelines.

  I accept
The popup will be closed in 10 seconds...